Running a fast food or takeaway means every second at the counter counts. Whether it’s a walk-in queue, phone orders, click and collect or three delivery apps going at once, a takeaway EPOS system has to keep up with all of it without anyone slowing down to check a second screen.
CCR Systems builds fast food and takeaway EPOS packages around exactly that: a till that holds up during a Friday night rush, self-service ordering kiosks that pull volume away from the counter, and digital menu boards that update the second something sells out. Order taken online, order taken at the till, same kitchen ticket either way.
Takeaway trade rarely comes through one door any more. Counter orders, phone orders, your own online ordering and third-party delivery apps all need to land in the same kitchen queue without anyone re-keying anything twice. TouchPoint brings every channel into one ticket queue, so kitchen staff are working off a single list during a rush instead of checking four screens.
For counters that need to keep moving even when the till's busy, handheld order-taking with PocketTouch lets staff take orders and payment out from behind the till entirely, useful for queue-busting on a Friday or Saturday night.
TouchPoint is built to keep pace with a busy counter. Ring through a rush of orders in seconds, send tickets straight to the kitchen, track ingredient stock as it's used, and run time-limited meal deal promotions without touching a spreadsheet. It's the one screen your till staff need, whatever's queued up outside.
Let customers place and pay for their order from their own phone before they've even reached the counter. Orders go straight through to the kitchen, so it's ready and waiting whether they're collecting in person or it's headed out on delivery.
TouchMenu keeps your menu boards in sync with TouchPoint in real time. Sell out of something mid-rush and it disappears from the screen immediately, so nobody queues for ten minutes only to be told it's gone. Prices and specials update everywhere at once too, nothing to change by hand across multiple screens.
Customer-facing screens show order numbers, estimated wait times and today's promotions, so people queuing know exactly where they stand instead of hovering by the counter. It's also a straightforward way to upsell sides, drinks and deals while they wait.
Yes. TouchPoint brings phone, counter, online and delivery orders into one queue, so kitchen staff aren’t checking separate screens during a rush.
Not necessarily, but a self-service kiosk can pull a good chunk of counter volume away from your till during peak times, worth considering if queues regularly build up at lunch or on a weekend night.
For most takeaways we’d point towards a Dojo card machine, quick to process and built to keep up with high transaction volume.
Most single-site takeaways are up and running once the hardware’s arrived and the menu’s been built into the system. Typically, we can get you up and running 2 to 7 days end-to-end.
