Customer Support

Raise a Support Ticket

Complete the form to raise a support ticket and one of our support team members will be in touch.

Name *

Email Address

Phone Number *

Company Name *

What can we help you with? *

Do you have an active maintenance agreement?

CCR Systems offers support 7 days a week though our Maintenance Packages. Learn more.

Layout

Tell us about your issue or request *

EPOS System
Support Packages

With more than 40 years in the business, our support team are highly experienced and therefore are able to understand the challenges you’re facing and provide a solution within a short time frame, helping you to minimise downtime.

£ 15 Monthly

In-House Technical Support Team
Configuration & Price Changes
Quick Support Times
Telephone & Remote Access Support

£ 20 Monthly

In-House Technical Support Team
Hardware Support & Replacement
Software Updates & Integrations
Priority A Response Within 8-16 Hours
Priority B Response Within 8-16 Hours
Telephone & Remote Access Support

£ 30 Monthly

In-House Technical Support Team
Configuration & Price Changes
Hardware Support & Replacement
Software Updates & Integrations
Priority A Response Within 7-8 Hours
Priority B Response Within 8-16 Hours
Telephone & Remote Access Support

£ 40 Monthly

24/7 Dedicated Support Team
Configuration & Price Changes
Hardware Support & Replacement
Software Updates & Integrations
Priority A Response Within 4 Hours
Priority B Response Within 4-8 Hours
Telephone & Remote Access Support