EPOS Solutions

for the Liverpool City Region

40 Years of Expert EPOS Solutions Empowering Liverpool Businesses to Thrive

Introduction

For over 40 years, CCR Systems has been empowering businesses across the Liverpool City Region with innovative EPOS solutions. Whether you’re launching your first café or managing an established retail chain, we’re here to make running your business smoother, smarter and more efficient.

CCR Systems New Ferry Retail Office

What We Offer:
We understand that the world of EPOS can feel overwhelming. That’s why we keep things simple and effective. Here’s how we can help:

Why Choose CCR Systems?

Local Business

At CCR Systems, we’re more than just an EPOS provider – we’re your local partner in business success. Based in Birkenhead, we’ve been proudly supporting businesses across the Liverpool City Region since 1982.

Our years of experience mean we understand the unique challenges businesses face and have the expertise to deliver tailored solutions that truly make a difference.

What sets us apart is our commitment to customer support. Our dedicated team is always on hand to help, often diagnosing and resolving issues within just two hours. Whether you run a bustling café, a thriving members’ club, or a busy retail outlet, you can rely on us to keep your operations running smoothly.

We’re here for businesses both new and established, helping you simplify your operations, improve efficiency, and boost customer satisfaction. With CCR Systems, you’re not just investing in technology – you’re gaining a trusted partner who’s with you every step of the way.

Recent Projects in the Liverpool City Region

Royal Court Theatre, Liverpool City Centre

At Liverpool’s renowned Royal Court Theatre, we enhanced the guest experience by installing advanced EPOS systems at every bar, ensuring seamless service and swift transactions with integrated Dojo Card Terminals.

The kitchen was upgraded with efficient touch screen KDS for streamlined operations. We also introduced an innovative ‘QR Bar’, enabling guests to order snacks directly from their seats, blending convenience and technology for an unforgettable experience.

These upgrades help the theatre boost efficiency, reduce wait times and increase sales, ensuring guests enjoy the show without unnecessary interruptions.

The Tavern Company, Penny Lane

The Tavern on Penny Lane combines American-style hospitality with intimate charm, offering candlelit dining and exceptional service. Seven Orderman7 handhelds streamline orders, billing, and workflow, praised by owner Keith Gurney for their reliability and Secure Radio technology.

The system has reduced errors, improved efficiency, and eliminated costly hardware issues, enhancing operations at this beloved Liverpool hotspot.

What’s Cooking Restaurant, Royal Albert Dock

What’s Cooking streamlined service at their Albert Dock restaurant with six Orderman7 handheld terminals and portable belt printers, enhancing efficiency for local and international guests.

CEO Lee Brennan praised the system’s reliability after past tablet issues, with staff enjoying the user-friendly devices. The success has prompted plans to expand Orderman to another busy location.

Dedicated Customer Support

Whether you’re a cosy coffee shop in Crosby or a large venue in St Helens, our systems are scalable to meet your specific needs. We provide local support with fast response times, allowing you to focus on your business while we handle the technology.

Remote Support

With our Remote Support package, we’ll log in to your machine remotely to diagnose operational issues, ensuring your business stays on track and avoiding unnecessary disruptions and downtime.
£ 15 Monthly
  • In-House Technical Support Team
  • Configuration & Price Changes
  • Quick Support Times
  • Telephone & Remote Access Support
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Standard Support

With our Standard Support package, you can rely on our expert assistance to keep your business running efficiently, preventing any frustrating disruptions and costly downtimes.
£ 20 Monthly
  • In-House Technical Support Team
  • Software Updates & Integrations
  • Hardware Support & Replacement *
  • Priority A Response Within 8-16 Hours
  • Priority B Response Within 8-16 Hours
  • Telephone & Remote Access Support

Premium Support

By upgrading to our Premium Support package, you can enjoy improved response times as well as configuration and price changes, while still benefiting from the features of our Standard Support service
£ 30 Monthly
  • In-House Technical Support Team
  • Configuration & Price Changes
  • Hardware Support & Replacement *
  • Software Updates & Integrations
  • Priority A Response Within 7-8 Hours
  • Priority B Response Within 8-16 Hours
  • Telephone & Remote Access Support

Enhanced Support

Experience top-tier assistance with our Enhanced Support package. It combines the features of our Standard and Premium Support packages, as well as rapid response times and dedicated 24/7 support.
£ 40 Monthly
  • 24/7 Dedicated Support Team
  • Configuration & Price Changes
  • Hardware Support & Replacement *
  • Software Updates & Integrations
  • Priority A Response Within 4 Hours
  • Priority B Response Within 4-8 Hours
  • Telephone & Remote Access Support

Support pricing is a monthly charge based on the number of devices your business has.

* A loan replacement will be given if we determine your system repairable. T&Cs Apply. See your managed service agreement for details.

Shop Consumables Online

Running out of EPOS essentials?

Our online store is stocked with everything you need to keep your EPOS system running smoothly.

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