Tucked in the heart of Wirral, Oxton Conservative Club has long been a welcoming hub for its loyal members. With two bars serving up drinks and conversation, this private members club knows the value of smooth service and strong community. But to keep things running efficiently—and reward those who support the club most—they needed a tech solution that could pour a bit more intelligence into every pint. That is where CCR Systems came in.
The Challenge
Running two separate bars meant twice the pressure on staff and stock. As a member’s club, offering discounts and loyalty perks was a key part of the experience, but tracking it manually was becoming a headache.
Staff needed a faster way to serve drinks, apply discounts correctly, and keep tabs on sales across both bars. And club members? They just wanted their well-earned tipple without the wait.
The Solution
We installed two fully integrated EPOS systems—one for each bar—complete with magnetic swipe loyalty cards for members and full reporting capabilities behind the scenes.
What We Did:
- Dual EPOS Terminals: Each bar now runs on its own POS Logix-powered EPOS system. It’s fast, reliable and tailored to the club’s setup, making it easy for staff to serve members without delay.
- Loyalty Card Integration: Members receive swipe cards that instantly apply their discount at the point of purchase. No faff, no fuss—just a seamless way to say thank you for their continued support.
- Unified Back-Office Management: Although the bars run independently, management can view real-time reporting from both tills in one central system. It is easy to track sales, monitor stock, and make smarter decisions across the club.
- User-Friendly Interfaces: The touchscreen layouts were customised to suit the club’s drinks offering and staff preferences, reducing training time and increasing speed of service.
- Local Installation & Ongoing Support: We handled the full install and continue to provide updates and support when needed, keeping things running smoothly behind the scenes.
The Impact
- Streamlined Service: With the new tills in place, staff can process orders faster and with greater accuracy, especially during busy evenings and club events.
- Happy Members: Discounts are now applied automatically via the loyalty cards, which has made a big impression with regulars.
- Stronger Reporting: The club now has a much clearer picture of what is selling, when and where, making stock management and planning easier than ever.
- Club Confidence: With technology that is tailored to their needs and built to last, Oxton Conservative Club can focus on what matters most, serving its members.
Conclusion
With a smart, easy-to-use EPOS and loyalty setup from CCR Systems, Oxton Conservative Club has taken a big step forward. The drinks keep flowing, members feel valued, and management have the insights they need to keep the club thriving.
Looking for a members’ club solution that works as hard as your team? CCR Systems has over 40 years of experience supporting social clubs, sports clubs and licensed venues across the North West. Let’s chat about what we can do for you.