The Ship Inn Sails Smoothly with EPOS and Cloud Based Control

Tucked along the banks of the River Dee, The Ship Inn is a Chester institution—serving up great food, flowing drinks, and a warm welcome seven days a week. With growing demand, a loyal customer base, and a second venue on the horizon, owner Lance knew it was time to invest in a smarter, future-ready EPOS system.

That’s where CCR Systems stepped in—bringing seamless service, cloud-based flexibility, and a system that’s built to grow with the business.

The Challenge

The Ship Inn’s existing GPoS system was starting to show its age. As the software reached end-of-life, it became clear the business needed a more flexible solution—one that would support modern payment methods, loyalty rewards, and remote management.

And with Lance preparing to open The Golden Lion in Ashton Hayes, managing multiple sites was top of the agenda.

The Solution

CCR Systems supplied and installed a complete EPOS refresh—upgrading the venue to ICRTouch, a powerful, cloud-based system designed for hospitality.

We fitted:

3 EPOS tills: each with a cash drawer, receipt printer, and 10″ customer-facing screen.
1 kitchen printer for direct-to-kitchen order printing.
Dojo card terminals at each till for fast, secure payment processing.

The Impact

Speedier Service: Orders flow directly from tills to the kitchen printer, minimising errors and wait times
Happy Customers: Loyalty rewards are built into the system, keeping regulars coming back
Connected Operations: Lance can monitor and manage the business from anywhere—perfect as he prepares to expand
Futureproof Setup: With GPoS retired, The Ship Inn is now running a secure, up-to-date system that’s ready for what’s next

Conclusion

The Ship Inn is now equipped with a cloud-based EPOS solution that brings modern service, smarter reporting and complete flexibility. As Lance prepares to open The Golden Lion, CCR Systems remains a trusted partner—ensuring both venues are supported with expert advice and reliable technology.

Planning a new venue—or upgrading your current tech?

Get in touch to see how CCR Systems can help futureproof your business.

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